CONTACT US
हम आपसे सुनने के लिए उत्सुक हैं!
किसी भी सवाल, अपॉइंटमेंट बुकिंग, या मेडिकल सलाह के लिए
हमसे संपर्क करें। हम आपकी मदद के लिए हमेशा यहाँ हैं।
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DIRECT CONTACT INFORMATION
📱 WhatsApp (FASTEST):
Message: +91 8815021718
Available: Monday-Saturday, 9 AM - 8 PM
Response Time: Within 2 hours
Features: Message, appointment booking, health queries
📞 PHONE CALLS:
Primary: +91 8519010967
Secondary: +91 8120276045
Available: Monday-Saturday, 9 AM - 1 PM, 4 PM - 8 PM
Sunday: Closed
Call Charges: Standard mobile rates apply
📧 EMAIL:
General Inquiries: support@healinghealthphysio.in
Privacy & Policy Questions: support@healinghealthphysio.in
Refund Requests: support@healinghealthphysio.in
Complaints: support@healinghealthphysio.in
Response Time: 5-7 business days for email
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CLINIC LOCATION & DIRECTIONS
📍 ADDRESS:
Healing Health Physiotherapy
677, Royal School के पास
Durga Colony, Sanjeevani Nagar
Garha, Jabalpur
Madhya Pradesh 482003
India
📍 NEARBY LANDMARKS:
Near: Royal School
Area: Garha, Sanjeevani Nagar
District: Jabalpur
State: Madhya Pradesh
🚗 DIRECTIONS:
From Railway Station: 8-10 km, 20-25 minutes by auto/cab
From Airport: 35 km, 45-50 minutes by cab
From City Center: 6-8 km, 15-20 minutes
Parking Available: Yes, limited street parking nearby
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CLINIC HOURS & AVAILABILITY
WORKING DAYS & HOURS:
Monday: 9:00 AM - 1:00 PM | 4:00 PM - 8:00 PM
Tuesday: 9:00 AM - 1:00 PM | 4:00 PM - 8:00 PM
Wednesday: 9:00 AM - 1:00 PM | 4:00 PM - 8:00 PM
Thursday: 9:00 AM - 1:00 PM | 4:00 PM - 8:00 PM
Friday: 9:00 AM - 1:00 PM | 4:00 PM - 8:00 PM
Saturday: 9:00 AM - 1:00 PM | 4:00 PM - 8:00 PM
Sunday: CLOSED
Public Holidays: CLOSED (subject to announcement)
APPOINTMENT DURATION:
First Consultation: 45-60 minutes
Follow-up Sessions: 45-50 minutes
Assessment Only: 30-45 minutes
AVAILABILITY:
Walk-ins: Available (subject to therapist availability)
Pre-booked Appointments: Recommended (priority given)
Emergency Cases: Accommodated if possible
Last Appointment: 30 minutes before closing time
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HOW TO REACH US
OPTION 1: WHATSAPP (RECOMMENDED)
Step 1: Open WhatsApp
Step 2: Save this number: +91 8815021718
Step 3: Send message: "Hi, I need an appointment"
Step 4: We respond within 2 hours
What to Include: Your name, problem, preferred time
OPTION 2: PHONE CALL
Step 1: Dial +91 8519010967 or +91 8120276045
Step 2: Tell operator your name and problem
Step 3: Book appointment or get information
Step 4: Confirmation via WhatsApp/SMS
OPTION 3: EMAIL
Step 1: Send email to support@healinghealthphysio.in
Step 2: Include: Name, contact, problem, preferred time
Step 3: We confirm within 5-7 days
Best for: Detailed queries, documentation
OPTION 4: VISIT IN PERSON
Step 1: Come to clinic during working hours
Step 2: Inform reception staff
Step 3: Fill form and wait
Step 4: Consult with Dr. Sagar or available physiotherapist
OPTION 5: ONLINE FORM (Coming Soon)
Step 1: Fill contact form on our website
Step 2: We contact you within 24 hours
Step 3: Confirm appointment details
Step 4: You receive SMS/WhatsApp confirmation
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APPOINTMENT BOOKING PROCESS
STEP 1: CONTACT US
Choose any method above to reach us (WhatsApp recommended)
STEP 2: PROVIDE INFORMATION
Tell us: Your name, phone, problem/symptoms, duration of pain, when you prefer
STEP 3: RECEIVE CONFIRMATION
We confirm: Available slots, appointment date/time, address, what to bring
STEP 4: PREPARE FOR VISIT
Bring: Photo ID, medical reports (if any), comfortable clothes, insurance card
STEP 5: ATTEND APPOINTMENT
Arrive: 10 minutes early, at accurate time, bring all documents
STEP 6: CONSULTATION & ASSESSMENT
You will: Meet Dr. Sagar or physiotherapist, explain your problem, get assessed, receive treatment plan
BOOKING DETAILS:
Available Slots: Limited, first-come-first-serve
Advance Booking: Recommended (at least 2-3 days)
Same-Day Appointments: Available if slot empty
Rescheduling: Free if 48 hours notice given
Cancellation Fee: Applies if cancelled within 24 hours
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CLINIC TEAM & STAFF
👨⚕️ DIRECTOR & LEAD PHYSIOTHERAPIST:
Dr. Sagar Sahu
Registration: Indian Association of Physiotherapists
Experience: 15+ years
Specialization: Musculoskeletal, Neurological, Posture
👥 PHYSIOTHERAPY TEAM:
Total: 10-12 Qualified Physiotherapists
All Registered: With professional bodies
Specializations: Various areas of physiotherapy
Experience: Ranging from 5-20+ years
Languages: Hindi, English, local dialects
👨💼 RECEPTION & SUPPORT STAFF:
Helpful, trained staff for scheduling and queries
Available during clinic hours
Fluent in Hindi and English
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FREQUENTLY ASKED QUESTIONS (FAQ)
Q: आपका पहला appointment कितना खर्चीला है?
A: पहला consultation 500-1000 रुपये में होता है (treatment included)। Exact cost appointment booking के समय बताया जाएगा।
Q: क्या online consultation available है?
A: नहीं, हम in-person treatment के लिए हैं। WhatsApp से queries पूछ सकते हो लेकिन actual treatment clinic में ही होती है।
Q: कितने दिन में recovery होगी?
A: आमतौर पर 4-6 हफ्ते में 80-90% improvement दिखता है। यह condition और patient के आधार पर बदलता है।
Q: क्या operation से बचा जा सकता है?
A: 70% cases में operation की ज़रूरत नहीं है। First consultation में ही पता चल जाएगा।
Q: क्या यहाँ parking है?
A: हाँ, clinic के पास limited street parking available है।
Q: क्या walk-ins हो सकते हैं?
A: हाँ, लेकिन appointment pre-book करना better है। Walk-in को available therapist पर निर्भर करता है।
Q: Medical reports लाना ज़रूरी है?
A: नहीं, लेकिन अगर आपके पास कोई X-ray या MRI report है तो लेकर आना बेहतर है।
Q: क्या first visit में ही treatment शुरू होगी?
A: पहली visit में assessment होगी। Treatment शायद same day शुरू हो सकती है या next visit से।
Q: WhatsApp पर क्या-क्या पूछ सकते हैं?
A: Appointment booking, general health questions, treatment updates, appointment changes, follow-up guidance।
Q: क्या Saturday को खुला होता है?
A: हाँ, Saturday को 9 AM - 1 PM और 4 PM - 8 PM खुला होता है।
Q: अगर appointment miss हो गई तो?
A: Call या WhatsApp करके तुरंत reschedule करवा सकते हो। 24 घंटे के अंदर cancel करने पर fee लग सकती है।
Q: क्या insurance coverage है?
A: कुछ policies में coverage हो सकता है। पहले अपनी insurance company से check करो।
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SPECIAL SERVICES & OPTIONS
HOME VISIT SERVICE:
Available for patients who cannot visit clinic
Charges: Additional travel + therapy fees
Booking: Minimum 48 hours in advance
Contact: support@healinghealthphysio.in or WhatsApp
CORPORATE WELLNESS:
Group sessions for companies
Team building + health benefits
Customized programs available
Contact for quote
ONLINE CONSULTATIONS:
Limited availability (inquiry phase)
Discussion about condition and treatment
Full treatment requires clinic visit
Contact: support@healinghealthphysio.in
EMERGENCY CASES:
Try to accommodate urgent cases
Call immediately: +91 8519010967
Explain situation to staff
Available: Within clinic hours
PAYMENT OPTIONS:
Cash: At clinic during visit
Bank Transfer: For advance payments
UPI/Google Pay/PhonePe: At clinic
Debit/Credit Card: At clinic (if available)
Installments: Available for packages (enquire)
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WHAT TO EXPECT DURING YOUR VISIT
BEFORE ARRIVING:
Book appointment (recommend WhatsApp)
Bring medical reports if you have
Wear comfortable clothes
Plan to arrive 10 minutes early
UPON ARRIVAL:
Check-in at reception
Fill health information form
Brief wait (usually 5-10 minutes)
Call to go inside
DURING CONSULTATION:
Introduce yourself to physiotherapist
Explain your problem in detail
Answer questions about symptoms
Undergo physical examination
DURING ASSESSMENT:
Various movement tests
Flexibility and strength checks
Pain evaluation
Range of motion assessment
AFTER ASSESSMENT:
Discussion about findings
Explanation of problem
Treatment plan discussion
Cost and duration explanation
DURING TREATMENT:
Manual therapy techniques
Guided exercises
Education about condition
Home exercise instruction
AFTER SESSION:
Receive exercise handout
Schedule next appointment
Receive SMS/WhatsApp reminder
Pay fees and exit
TOTAL TIME:
First visit: 60-90 minutes
Follow-up visits: 45-60 minutes
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WHAT TO BRING
MUST BRING:
Photo ID (Aadhar, Pan, Driving License)
Comfortable clothes (loose fitting)
Any medical reports (X-ray, MRI, blood test)
GOOD TO BRING:
Insurance card (if covered)
List of current medications
List of allergies
Previous doctor's notes
Pain diary (if maintained)
NOT NEEDED:
Formal attire
Jewelry or accessories
Heavy bags
Children (unless necessary)
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FEEDBACK & COMPLAINTS
Your feedback helps us improve!
POSITIVE FEEDBACK:
Email: support@healinghealthphysio.in
WhatsApp: Send testimonial
In-person: Tell staff directly
We appreciate testimonials!
COMPLAINTS & CONCERNS:
Email: support@healinghealthphysio.in (mark as COMPLAINT)
Phone: Call and explain to manager
In-person: Speak to clinic director
Response Time: Within 24-48 hours
We take all complaints seriously
FORMAL COMPLAINT PROCEDURE:
Submit written complaint with details
Clinic management reviews within 7 days
Investigation conducted
Resolution discussed with you
Follow-up after resolution
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PATIENT RESOURCES
BEFORE FIRST VISIT:
Read our privacy policy
Read terms & conditions
Check refund policy
Review clinic hours
Plan your travel
DURING TREATMENT:
Follow home exercise program
Attend sessions regularly
Report any concerns immediately
Maintain treatment log
Ask questions anytime
AFTER TREATMENT:
Practice maintenance exercises
Follow lifestyle recommendations
Stay active and healthy
Refer friends (get bonus!)
Schedule follow-up if needed
ONLINE RESOURCES:
Website: www.healinghealthphysio.in
WhatsApp: Health tips shared regularly
Email: Subscribe for health newsletter
Social Media: Follow for updates
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EMERGENCY CONTACT
LIFE-THREATENING EMERGENCY:
Call 112 (India's national emergency number) or nearest hospital
Do NOT wait for physiotherapy
Seek immediate medical help
URGENT BUT NOT EMERGENCY:
Call clinic: +91 8519010967
Explain situation
Staff will advise next steps
May schedule urgent appointment
ACCIDENT OR INJURY AT CLINIC:
Inform staff immediately
First aid provided
Emergency services called if needed
Documentation created
Insurance informed if necessary
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COMMUNICATION PREFERENCES
We respect your privacy and preferences!
WhatsApp ONLY:
Tell us: "WhatsApp only please"
We send: Messages on WhatsApp
We don't call or email (unless urgent)
PHONE CALL ONLY:
Tell us: "Call only please"
We call you for reminders
WhatsApp: Only if necessary
EMAIL ONLY:
Tell us: "Email only please"
We email all communication
Useful for detailed information
NO PROMOTIONAL MESSAGES:
Reply "NO PROMO" anytime
We stop promotional messages
Still send appointment reminders
Useful for medical updates
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SOCIAL MEDIA & ONLINE PRESENCE
Stay connected with us!
INSTAGRAM:
@healinghealthphysio (follow for tips)
Daily health posts
Patient success stories
Exercise videos
FACEBOOK:
Healing Health Physiotherapy
Community engagement
Health articles
Patient testimonials
YOUTUBE:
Health tips videos
Exercise demonstrations
Educational content
Patient interviews
WEBSITE:
www.healinghealthphysio.in
Online booking (coming soon)
Blog articles
Service information
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QUICK REFERENCE CARD
PRINT THIS FOR YOUR RECORDS:
Clinic Name: Healing Health Physiotherapy
Address: 677, Royal School के पास, Garha, Jabalpur, Madhya Pradesh 482003
Phone: +91 8519010967 / +91 8120276045
WhatsApp: +91 8815021718
Email: support@healinghealthphysio.in
Hours: Mon-Sat, 9 AM-1 PM, 4 PM-8 PM (Sunday Closed)
Director: Dr. Sagar Sahu
Website: www.healinghealthphysio.in
Google Maps: [LINK]
APPOINTMENT BOOKING: WhatsApp recommended
FIRST VISIT: Bring ID, reports, comfortable clothes
PAYMENT: Cash, UPI, Card (at clinic)
REFUND: Within 30 days (conditions apply)
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THANK YOU FOR CHOOSING HEALING HEALTH!
We are committed to providing you the best physiotherapy
care and ensuring your complete recovery and satisfaction.
आपकी स्वास्थ्य सेवा हमारी प्राथमिकता है।
Looking forward to seeing you soon!
Healing Health Physiotherapy
"Your Health, Our Mission"
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